The culture within Melbourne Building Management is one of inclusion, cohesion, support and the empowerment of staff - all in order to deliver upon on our customer service mentality and green ethos. We train and reward our valued staff for their first-class customer service and outstanding professionalism.
Melbourne Building Management’s Senior Leadership team has developed specialised company processes and procedures to further develop our staff – to service the ever changing needs of our customers, buildings and residents.
We ensure our team conduct a variety of tasks and provide ongoing training across:
- Regular building audits
- Key Performance Indicator (KPI) management
- Ongoing corporate training – both on and off site
- Career Development
- Project management training
- Communications tools provision
Reporting and Delivery
Each team member has measurable KPI’s tailored to the tasks within their roles and specific to the facilities and or buildings they manage.
We work with all stakeholders, to ensure Melbourne Building Management staff is successful at delivering on our clients’ contracts.
Passionate about giving back, the senior leadership team at Melbourne Building Management regularly connect with local Charities and services within the suburbs of each Building.
Aiming to introduce beneficial facilities and value added services into every residential building and complex under management, that can ensure suitable Local Charity donation collection points.
For our corporate tenants and owners, we regularly contribute to a variety of national charities such as the Make A Difference foundation (MAD) which Melbourne Building Management has been engaged with supporting for over four years.
- The Make A Difference foundation (MAD) is a non-for-profit charity who commit 100% of all rely on donations to help disadvantaged children and young people.
- For more information visit their site; http://www.madfoundation.com.au/